Being in the hospitality industry, I have always wished I could tell a Hotel guest if you do this, this, and this, you will have a much better experience. Well now I can and shall. Here are just a few tips to make you, the customer better at being a customer.
1. Know where you are
Don't just wander into a place with no concept of what they offer, the prices, or entertainment if available. We live in a world where information is easily at your disposal at all times. Do you have a phone with internet capabilities? Use it! If not, ask any of the hotel staff where you can find a local guide to events and places to checkout in the town. This will give you an idea on the lay of the land and you will save you a lot of time and aggravation in finding places that suit your taste.
2. Be nice to the wait staff
This one is simple. Don't be a Dick! No one likes Dicks, unless you're a pornstar in which case you love Dicks, but I digress. Whatever your problem may be, I am sorry, but don't take it out on me. I just want to feed you and get you out as fast as possible (Rinse and repeat) until my shift is over.
3. Trying something new
Hey I love new experiences, but sometimes they don't work out. When this happens I deal with it, lesson learned. Remember this when you get adventurous enough to order something you never had and discovering you don't like it.
4. Recommendation
Okay listen, 9 times out of 10 I have tried everything on the menu a million times and no longer have a favorite. Please don't ask me what I like because at this point, I will recommend anything that will be easy to serve, tastes good and will make me money. In other words Im going to tell you that it's all good!! I may also recommend things that are expensive because, I want my check totals to be higher to get a bigger tip. I'm being completely candid here and this is how waiters think.
5. Verbal tips
These don't pay the bills, I'm sorry they don't. If you go to McDonald's, a "great job" will probably be the highlight of their day. If you go to a resort, "you were a wonderful waiter" and a shitty tip (say 10% or less) is an insult. True you can tip nothing, but karma is a bitch and always gives you back what you gave plus ++.
6. Dumb Questįons
Excuse me sir, "are your burgers made with 100% grade AAA USDA American born beef?" "Where does your wine come from?" Do you have (insert your own locally brewed beer here) _ _ _ _ _ _ on tap? These are the questions I hate. Just eat, drink, and be merry. Everyone knows absolutely all wine comes from California anyhow....right?? :-/
So there we have it my tips for you. Hopefully you found these helpful, and if not there is a comment box below that you can leave blank cause your reading my blog and can keep your negativity to yourself.
1 comment:
Great tips guys! To those in the restaurant industry these are common sense because of the perspective they have. You would be surprised how many people actually would be willing to comply with these guidelines if they new it would guarantee them a better experience:) Jim from Lowell, Mass.
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